ABOUT
Smart Contact Center Fair will redefine the next generation of work & contact center solutions to all business workers.
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WHEN
August 24-26, 2022
August is considered the most active time of the year
among the IT, work solutions, and contact center industries.
WHERE
Suwon Convention Center
Where are your customers located?
Suwon Convention Center is a pivotal location for the IT industry in Gyeonggi province, offering essential commute for our visitors.
SHOW OVERVIEW
Title
Date
Venue
Scale
Organizers
Smart Contact Center Fair
August 24-26, 2022
Suwon Convention Center
100 exhibitors, 20,000 visitors
KCCA, J. EXPO, TechDaily
TECH
SEMINARS
Aug 24
Aug 25
Aug 26
Exhibitor Tech Seminar
Smart Work Fair Summit 2022
AI Contact Center Conference 2022
EXHIBITS
Contact Center Systems & Solutions
· Contact center platforms
· Multi (omni) channel systems
· CRM package solutions
· CTI middleware
· KMS & information systems
· ASP/SaaS service & solutions
· Customer service platforms
· ERP programs & systems
· Tele/outsourcing services
· Chatbots/AI Chatbots
· Voice recognition/recording/conversion
· IP/multimedia telephony
· IP hybrid PBX
· Headsets
· WFO/WFM systems
· IVR/ARS systems & solutions
· RPA/SFA systems
· Other contact center SW, devices & services
VISITOR PROFILE
By Industry
· Finance
· Telecommunications
· Credit card
· Infomercial
· Telemarketing
· Retail
· Manufacturing
· Service
· Transportation
· Power/energy
· Insurance
· State-owned companies
· Government/local bodies
· Other companies & contact centers
By Job Division
· Business administrators
· Business managers
· Business planner/development
· Marketers
· Salesmen
· IT/network
· Call/contact centers
· Customer service teams