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ABOUT

Smart Contact Center Fair will redefine the next generation of work & contact center solutions to all business workers.

 
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Customer support made so easy.
The most advanced contact center
solutions you'll find. Ever.

 
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WHEN

August 24-26, 2022

August is considered the most active time of the year

among the IT, work solutions, and contact center industries.

WHERE

Suwon Convention Center

Where are your customers located?

Suwon Convention Center is a pivotal location for the IT industry in Gyeonggi province, offering essential commute for our visitors.

 
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SHOW OVERVIEW

Title

Date

Venue

Scale

Organizers

Smart Contact Center Fair

August 24-26, 2022

Suwon Convention Center

100 exhibitors, 20,000 visitors

KCCA, J. EXPO, TechDaily

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TECH
SEMINARS

Aug 24

Aug 25

Aug 26

Exhibitor Tech Seminar

Smart Work Fair Summit 2022

AI Contact Center Conference 2022

Sphere on Spiral Stairs

EXHIBITS

Contact Center Systems & Solutions

· Contact center platforms

· Multi (omni) channel systems

· CRM package solutions

· CTI middleware
· KMS & information systems

· ASP/SaaS service & solutions

· Customer service platforms

· ERP programs & systems

· Tele/outsourcing services

· Chatbots/AI Chatbots

· Voice recognition/recording/conversion

· IP/multimedia telephony

· IP hybrid PBX

· Headsets
· WFO/WFM systems

· IVR/ARS systems & solutions

· RPA/SFA systems

· Other contact center SW, devices & services

VISITOR PROFILE

By Industry

· Finance

· Telecommunications

· Credit card

· Infomercial

· Telemarketing

· Retail

· Manufacturing

· Service

· Transportation

· Power/energy

· Insurance

· State-owned companies

· Government/local bodies

· Other companies & contact centers

By Job Division

· Business administrators

· Business managers

· Business planner/development

· Marketers

· Salesmen

· IT/network

· Call/contact centers

· Customer service teams